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Frequently Asked Questions

The financially self-supporting OLLI@CSUMB provides personal enrichment opportunities for people age 50 or better through an ever-expanding offering of unique university-level courses and experiences.


How is OLLI funded?

The funding for our self-supporting program comes from an endowment payout from The Bernard Osher Foundation (25%), member fees (50%) and donations (25%).  OLLI@CSUMB receives no state or University funding. Learn more


How do I register for courses? 

1.  Online:  csumb.edu/olli 

2.  Phone:  (831) 582-5500; Monday - Friday, 10:00am-3:00pm

3.  Walk-in: OLLI Office, 8 Upper Ragsdale Drive, Monterey


Is Membership in OLLI required?

Yes, membership in OLLI@CSUMB supports the program and enables one to enjoy the full range of offerings. Learn more...


Is the cost of Membership an additional fee?

The Full Plum and Fall Plum Memberships include the membership fee.  Learn more...

With the Mini-Plum Membership you'll pay a $20 membership fee and pay for each course at the fee listed.


How do I retrieve my username and password? 

Forgot Username? and Forgot Password? retrieval links can be found beneath the Returning OLLI Member login box.  Instructions here...


Help! I'm unable to retrieve my username and/or password. 

Your email address is likely associated with more than one account.  Please email olli@csumb.edu and we'll retrieve your password/username for you.  You may also call (831) 582-5500 although the phone lines are often busy during the initial days of registration.  Learn more...


How do I check my current course enrollment?

Your enrollment history will appear in your MY REGISTERED COURSES file.  (You must be logged in to your account to view.) 


Should I view my Shopping Cart before I checkout?

We encourage you to check your Shopping Cart before you checkout.  This will enable you to make changes to your course selection or membership level before payment is processed.

1.  You'll find your Shopping Cart in the upper right corner of each page. 

2.  Delete unwanted courses from your cart by clicking on the trash can image directly to the left of the course title.  

3.  To delete a Membership, you will first have to delete all of your courses.  Once you do, a trash can icon will appear to the left of the Membership.  You may now delete the Membership and you can begin your order anew. 


Where are the courses held?

Most OLLI courses are held at CSUMB's new campus at Ryan Ranch in Monterey.  Select offerings are held on the main CSUMB campus, in Salinas at CSUMB @ Salinas City Center and other community venues.


How do I know where to go?

  • The course location is included in each course description. 
  • For every course you are enrolled in, you will receive an email with directions and pertinent course information.
  • Emails will be marked OLLI and will be sent 7 days prior to the start of your course.
  • Directions can also be found here


Are there refunds for cancellations?

Membership fees are non-refundable.  Additional course fees (fees paid above and beyond your Membership) can be refunded by written request 7 days prior to the course start date.  Email requests to olli@csumb.edu.


Need to drop or swap a course?

Please email olli@csumb.edu or call (831) 582-5500. We are happy to help you with this.


How do I propose an OLLI course?

OLLI@CSUMB is seeking instructors for the Fall 2019 term (Aug. 23 - Dec. 14,   2019).  If you would like to share your time and expertise with the OLLI community, please complete a Course Proposal Form and submit by April 15, 2019  Learn more...


What is the OLLI Privacy Policy? 

OLLI@CSUMB is highly sensitive to the privacy interests of our members. We do not share member information with anyone.


What is the OLLI Code of Conduct?  

Our goal is to create an enivironment that maximizes the learning experience for all members.  Read more...